100 Capacity Mahogany Chip CaseThis beautiful dark wood poker chip case is one of the finest cases we have ever sold. At first glance it may resemble a fine cigar humidor. It is a deep dark stained wood and is very solid. The finish on this case is a smooth polished finish. It not only holds 100 of your finest poker chips, but also 2 decks of cards and 5 dice as well. The woodwork on the inside and outside is as fine as any piece of furniture in your house.
4 Deck Automatic Card ShufflerIf you've never mastered the art of shuffling a deck of cards, this battery operated card shuffler can mix one or two decks completely with the push of a button.
At pokerforsell.com, we realize
that all sales may not be final. If one of our merchants or their customers
makes a purchase and wish to return the product, you have 30 days to do so. We
must be notified of the return within the first 30 days of the product leaving
our warehouse.
To initiate a return, all merchants
must call in and get a Return Authorization. Returns will not be accepted
without authorization. This is to ensure that the return is processed in the
most efficient manner possible. Please make sure to include your order number
and return information to ensure proper processing.
There are some guidelines to follow
when deciding to return a product.
Closeout items are unable to be returned.
Customized chips of any kind cannot be returned.
If a product has been used even if it was only one
time, it cannot be returned.
If a customer receives defective merchandise, they can
only exchange it for a similar product of equal or lesser value.
If a product is returned and there is no exchange, a
15% restocking fee will be charged to the merchant. If you are
returning a product that is defective or incorrectly shipped for a refund
you will be refunded for the cost of the item ONLY. However we will
gladly refund returned shipping on a defective or incorrectly shipped item
that you want an exchange on.
If a product arrives damaged, pokerforsell.com
must be notified immediately. Once we are notified, a claim will be placed with
the corresponding shipping company. Once the claim has been resolved, the
product will need to be sent back and the replacement is sent out.
All Freight orders must be inspected
BEFORE accepting the shipment.
If you sign for a shipment without inspecting it thoroughly and it is damaged,
Trademark Global is not responsible for replacing the product. Signing for a
shipment without noting damage on the Bill of Lading is stating that the
shipment was free from damage and in perfect condition. ALL Freight deliveries
must be inspected, no matter how large the order or product is. There are no
exceptions to this policy.
In the rare event that the wrong
product is shipped, this will need to be sent back to us. If this is to occur, pokerforsell.com
must be notified immediately. The customer will need to pay for the return
Ground shipping but will be reimbursed up to the amount originally paid once
the product has been received. We recommend returning the product with a
carrier that offers a tracking number. We are not responsible for returns that
do not arrive to our warehouse. They will only be reimbursed if they are
exchanging it for another product. If there is no exchange, then there will be
no refund of return shipping.
Refunds of any kind will only be
issued to the merchant and then it will then be the merchant’s responsibility
to refund their customer. The merchant will be refunded in the same manner of
payment that they paid for the original order with. For example, if the order
was placed with a Visa card then it will be refunded to that same Visa credit
card.
Please allow up to 2 weeks for
returns to be processed. If you feel like a return has taken longer than 2
weeks, please contact cusomersupport@pokerforsell.com for any questions you may have. Pokerforsell.com reserves the right to change this policy at any time.
Q3: What if an item is out of stock?
You cannot place an order for items currently not in-stock. If you are
receiving error messages about a certain item, it is most likely out of stock
and unavailable for order at this time.
Q3: Can
I change an order once it’s placed?
We cannot
change an order once its been printed in our warehouse. We can cancel the order
for you, providing it has not shipped yet, and you may remake the order with
appropriate changes.
Q4: How
long will it take to hot stamp my order?
Normally,
hot stamping will take 7 - 14 days to ship. If you do order the express
option by 2pm, your order will leave with 2 business days.
Q5: What should I do if I receive error messages while ordering?
Contact customerservice@sword2collect.com to make sure
your order went through.
It is always a good idea to make sure the order was completed in our system.
Before remaking the order, call us to double-check, to protect yourself from
duplicate orders being placed in error.
Q6: Who do we ship through? What are my options?
Sword2collect.com only uses US Postal Service, UPS and ABF Freight to
ship their products, unless a specified carrier is picking up, and an
appointment is made.
US Postal Service can only be used for packages under 2 lbs. Orders over 2
lbs. will be shipped by UPS, unless specified otherwise.
Q7: How many days does it take to arrive to me shipping via UPS Ground?
Q8: When will my order ship?
Orders usually ship between 24-48 hours, with US Postal Service, UPS Ground
shipping, or ABF Freight.
*During periods of high volume, such as the holiday season, allow
3-4 days for an order to ship, when using UPS ground Service, or ABF freight.
* If you need a package to arrive by a specific date, you MUST
select UPS 3-DAY SELECT, UPS 2ND DAY AIR, OR UPS NEXT DAY SAVER, to ensure
delivery on a specific date.
Orders made with priority shipping will leave the same business day, if
ordered by 2pm, EST. You will receive an email with tracking information when
the order ships, or you may check it online, under the Shipped Orders screen.
Q9: How do you figure out when your package will arrive?
Transit time begins by counting the next business day, not counting
Saturdays and Sundays, or major holidays. For example, If an order is sent via
UPS 2nd day Air, and ordered on a Monday by 2pm EST, it would arrive on
Wednesday.
UPS orders with Ground service do not have shipping priority, and do not
have a guaranteed shipping date.
Transit times to your location can be found in the UPS transit map (shown
below).
Deliveries to states outside the 48 contiguous states do not have specific
guaranteed transit tmes. US Postal service orders have no guaranteed transit
times, and are not point-to-point trackable.
For ABF orders, transit time varies, please call for details on transit
times. You will also receive an email with tracking information when your order
ships that you may track on (UPS) http://www.ups.com/,
or (ABF) http://www.abfs.com/.
Q10: Can
I get Saturday delivery?
Saturday
delivery is not available.
Q11: Can
I change my shipping method after the order is made?
We cannot
change a shipping method or items on an order once an order has been printed in
our warehouse. The order will be cancelled. A new order can be made. You must
call our customer service department to cancel an order, at 1-800-218-0104.
Orders cancelled via email may not be processed in time to cancel an order
before it is due to ship.
